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AWP Settlement Update
Clifton Louie, RPh, DPA, to Join First DataBank as Executive Vice President
Webinar - Boosting Usability of CPOE (and eMAR) with Real Physician-Friendly Medication Ordering
Beth Israel Deaconess Medical Center Selects First DataBank’s OrderView to Simplify Discharge Prescriptions, Enhance Medication Reconciliation
The U.S. Department of Veteran Affairs Selects the First DataBank Drug Database for a Prototype Project in its Major System Reengineering Initiative

First DataBank understands the support needs of healthcare information system developers and end users—all across the healthcare continuum. For over 25 years, we've been honing our processes for responding to customer requests. Our drug database products are typically key components of large, complex information systems, operating in high-pressure, demanding environments. That's why we assign such high priority to our service and support capabilities.

The "electronic age" of healthcare delivery demands levels of customer service and support from technology providers seldom seen in the past. The experience and expertise First DataBank has gained from supporting thousands of successful drug-information systems assures our customers that we can fully meet their service needs. For system developers, that means getting to market faster, delivering more usable systems and taking advantage of all the nuances in a complex drug database. For end users, it means being better able to navigate their information systems, and having access to enhanced clinical decision support.

(Contact Customer Service, or call us at 800-633-3453.)

Recent healthcare industry efforts to improve patient safety and the overall quality of care have focused attention on the potential role of information technology in achieving quality and safety goals. But like any tool, healthcare information systems have to be carefully configured and operated correctly to realize their increasingly impressive potential. First DataBank's team of implementation experts can help streamline your implementation of our drug content.