First DataBank's management team represents a deep and diverse range of clinical, engineering, information technology, financial and business expertise. For more information on one of our senior executives, click on their name.
Donald M. Nielsen, MD
President
Donald Nielsen serves as president of First DataBank, joining the company in August, 2006 from the American Hospital Association (AHA), where he served as senior vice president for quality leadership since 1998. In that capacity, he provided leadership for national quality efforts that influenced the quality and safety of care provided by AHA’s 4,800 member hospitals and health systems. Nielsen created and implemented a well-defined national AHA and hospital quality agenda based on the Institute of Medicine’s Report, “Crossing the Quality Chasm.” In conjunction with the McKesson Corporation, Nielsen established a national quality award for achievement in improving care processes consistent with this report. He also designed and implemented the framework for the National Hospital Quality Alliance, the first national performance reporting system for all hospitals.
Prior to his tenure at AHA, Nielsen spent 13 years at Kaiser Permanente, where he ultimately became vice president for performance measurement. While at Kaiser, he organized and led the development and implementation of the first national reporting system for managed health care performance. Nielsen completed his residency training at the West Los Angeles Veterans Administration Hospital and Cedars-Sinai Medical Center, where he specialized in internal medicine and infectious diseases. He received his Medical Doctorate from UCLA, and a BS in biological sciences from Stanford University.
Patrick Lupinetti, JD
Senior Vice President and Editorial Director
Patrick Lupinetti serves as senior vice president and editorial director for the company’s Knowledge Base Services Department, where he has responsibility for drug descriptive data acquisition, government pricing, data structure and clinical content for all of First DataBank’s product modules. Lupinetti joined First DataBank in 2008 from the Office of the New York State Attorney General's Medicaid Fraud Control Unit where he served for 21 years and was the initial Director of the Unit's Special Projects Division. In that capacity, he had responsibility for the identification and investigation of systemic Medicaid overbillings, with a particular focus on institutional and cost-based providers, and served on numerous national teams conducting pharmaceutical pricing and marketing investigations. Lupinetti is a graduate of the Columbia University School of Law and was admitted to the New York State Bar in February, 1980. He received a bachelor’s degree in philosophy from West Virginia University where he graduated magna cum laude, was a member of Phi Beta Kappa and a Rhodes Scholar Finalist.
Tom Bizzaro, RPh
Vice President, Health Policy and Industry Relations
Tom Bizzaro, RPh, is vice president, health policy and industry relations for First DataBank where he has responsibility for proactively monitoring all healthcare policy issues and proposals emanating from both the federal and state governments as well as participating in health policy initiatives related to the use of electronic drug information. Bizzaro is actively involved in various health informatics standards setting activities for interoperability and participates in the development of common drug language standards. Bizzaro has more than 20 years of experience in retail pharmacy and retail pharmacy management. Prior to joining First DataBank, he was regional pharmacy supervisor for HMO Health Ohio, Blue Cross Blue Shield of Ohio where he was responsible for operations, pharmaceutical contracting, and formulary management for HMO Health Ohio’s staff model pharmacies. Bizzaro has been a member of the National Council for Prescription Drug Programs (NCPDP) since 1996 and is past Co-Chair of Work Group 2 Product Identification (WG2). In February 2005 Tom was elected to the NCPDP Board of Trustees. Bizzaro received a BS degree in Pharmacy from Temple University.
Marck DuBois
Vice President, Customer Relations
As First DataBank’s vice president of customer relations, Marck DuBois is responsible for all customer-facing activities and issues that impact First DataBank customers. DuBois directs all strategic customer relationship interfaces, post-sales support and implementation services and customer communications. A healthcare information systems industry veteran, DuBois has been with First DataBank for more than a decade, in sales and more recently as senior director of customer relations. Prior to joining First DataBank, DuBois was director of business development for Zynx Health, a Hearst Business Media sister company and a leading provider of evidence-based clinical decision support. Earlier in his career, DuBois was director of sales for Wolters Kluwer Health. He received a BS degree in Electrical Engineering from Purdue University.
Bob Katter
Vice President, Sales and Marketing
Bob Katter is vice president, sales and marketing, where he directs all aspects of the company’s internal and external sales and marketing operations. A veteran healthcare industry executive, Katter joined First DataBank from McKesson Corporation’s RelayHealth division, where he most recently served as vice president, strategy and business development. Katter has more than 15 years’ experience leading companies in the healthcare technology and services industry where he has been instrumental in developing and bringing to market emerging technologies focusing on health information exchange. Earlier in his career, Katter served as Vice President of Business Development at MedicaLogic/Medscape, a provider of digital health records and online health information and at Vivra Specialty Partners, a practice management company, in operations and business development roles. Katter earned an MBA degree from Yale University and a BA degree in Chemistry from St. Olaf College.
Tracy Lofland
Vice President, Quality Management
Tracy Lofland currently serves as vice president of quality management, a position she has held since 2007. In this role, Lofland leads teams responsible for quality improvement programs and initiatives as well as clinical patient safety, database, software and applications test development. First DataBank quality teams continuously evaluate ways to error-proof our database products, evaluating root cause analysis, issue resolution and corrective actions. Lofland was instrumental in establishing the quality management department and in bringing software automation tools to First DataBank. Lofland has an extensive background in quality management and testing and has held a variety of positions during her 20–plus year tenure with First DataBank. Lofland has achieved a Sig Sigma Green Belt certification and has been a certified quality auditor for ISO9000 Malcom Baldridge quality standards. Lofland is a graduate of Indiana Wesleyan University and the Philip Crosby Quality College.
Jim Schultz, CPA
Vice President, Finance and Customer Relations
General Manager, Indianapolis
Jim Schultz is First DataBank’s vice president, finance and customer relations, a position he has held since 2002. Schultz also serves in a dual role as General Manager of First DataBank’s Indianapolis office. He holds responsibility for all of the company’s financial operations, including accounting, budgeting, contract administration and renewals. Additionally, Schultz leads the customer relations, sales and marketing teams, where he directs customer acquisition and retention strategies, upstream and downstream marketing, product portfolio management as well as all pre- and post sale customer-facing relationships. Schultz has a long tenure with First DataBank, having joined the company in 1998 as director of finance. Prior to joining First DataBank, he was director of finance for Medi-Span, a Wolters Kluwer Company, and earlier in his career, he directed accounting and operations management for Raffensperger, Hughes & Company, an Indiana-based brokerage and investment banking firm. Schultz is a certified public account (CPA) and received a bachelor’s degree in accounting from Indiana University.
Dave Stephens
Vice President, Information Technology
Dave Stephens is vice president, information technology where he leads teams that manage First DataBank’s infrastructure management, media production and delivery, systems and software products development—supporting more than 1,300 customers worldwide. Stephens joined First DataBank in 1998 after a decade-plus career with Electronic Data Systems (EDS), a global information technology and services company, now HP Enterprise Services, part of technology giant Hewlett-Packard. While at EDS, he held several management positions directing more than $50 million dollars in outsourcing business engagements, ranging from large scale system development projects to the installation and maintenance of campus and wide area networks. Stephens began his career in information technology with General Motors. He holds a BS in computer science from Ball State University.
Charles Tuchinda, MD, MBA
Chief Innovation Officer, Healthcare, Hearst Business Media
Vice President, Innovation, First DataBank
Vice President, Innovation, Zynx Health
As the newest member of the Hearst Business Media Healthcare team and vice president of innovation at First DataBank, Chuck Tuchinda is responsible for leading initiatives around new business. In this role, he oversees market research and competitive intelligence initiatives and innovations for the overall healthcare, medical and pharmaceutical businesses for Hearst Business Media. Tuchinda has considerable experience launching new business lines, managing partners, and creating new businesses in healthcare. Prior to joining Hearst and First DataBank, he was the vice president of business development and product strategy at Eclipsys, an enterprise health IT solutions provider. At Eclipsys, he led acquisitions, forged key partnerships, and shaped the company’s product roadmap. Prior to Eclipsys, Tuchinda founded a healthcare messaging business and a radiology information system software business. Tuchinda is licensed and board certified in internal medicine. He completed his residency training at Johns Hopkins Hospital, received his Masters of Business Administration from Harvard Business School, his Medical Doctorate from Johns Hopkins School of Medicine, and a biomedical engineering degree from Harvard College.
Kevin Weber
Senior Director, Corporate Transformation and Project Management
Kevin Weber leads oversight of First DataBank’s Corporate Transformation Initiative and Project Management teams, a position he has held since 2008. First DataBank’s Corporate Transformation Initiative focuses on stabilizing all of the company’s core business processes to ensure ongoing results are delivered through continuous improvement. Weber is a business process analysis expert with more than 25 years’ experience leading corporate change initiatives and project management teams. Prior to joining First DataBank, Weber had his own management consulting business where he consulted on a variety of business process improvement, corporate change and project management initiatives. For EDS, Weber participated on a global team focused on systems lifecycle development and roll-out processes, and was involved in new manufacturing plant startups. Earlier in his career, Weber was senior director of information technology for Indianapolis-based airline ATA - American Trans Air, responsible for all revenue systems, and worked for the nation’s largest mall developer, Melvin Simon & Associates, managing development and implementation of cost tracking systems for new mall projects. Weber received a BA degree in supervision from Purdue University.
Leesa Bolin
Director, Human Resources
Leesa Bolin is director of human resources for First DataBank where she leads the company’s recruitment and staffing, employee relations, organizational and employee development, risk management, compensation and benefits, performance management and regulatory compliance functions. Bolin, a human resources industry veteran, joined First DataBank in 1998 from Medi-Span, a Wolters Kluwer Company. Earlier in her career, Bolin spent 15 years in human resources and operations management for several large retail chains. Bolin is a member of the Society for Human Resource management (SHRM), and the Northern California Human Resources Association (NCHRA). Bolin attended Indiana University.